Política de reembolso
Effective date: August 27, 2026
At Sunrise Bearings Florida, we are committed to providing high-quality products and reliable service. This Return and Refund Policy explains the conditions and procedures for returning products purchased through sunrisebearingsfl.com.
30-Day Return Policy
You may request a return within 30 days after receiving your order.
To be eligible for a return, the product must be unused, uninstalled, unaltered, and in the same condition in which it was received. It must include its original packaging, labels, accessories, and documentation. Proof of purchase, such as an order number or invoice, is required.
Return Merchandise Authorization (RMA)
All returns require prior authorization. Before sending any product back, contact us at info@sunrisebearingsfl.com to request a Return Merchandise Authorization (RMA).
Please include your order number, the product being returned, and the reason for the return. If approved, we will provide return instructions. Products sent without prior authorization may be rejected and returned to the sender.
Approved returns should be sent to:
Sunrise Bearings Florida LLC
4558 N Hiatus Rd.
Sunrise, FL 33351
United States
Non-Returnable Items
The following products are not eligible for return:
- Special-order, custom-made, or personalized products.
- Products that have been installed, used, altered, lubricated, or damaged after delivery.
- Products returned without their original packaging, labels, accessories, or documentation.
- Clearance, closeout, or final-sale products, unless defective or shipped in error.
- Gift cards.
Please contact us before purchasing if you have questions about whether a product may be returned.
Damaged, Defective, or Incorrect Products
Please inspect your order promptly upon delivery. If a product is damaged, defective, or incorrect, contact us within 3 business days of delivery.
Include your order number and photographs of the product, packaging, and shipping label. When the issue is confirmed, we will arrange an appropriate replacement or refund at no additional cost, including return shipping when applicable.
Do not install or use a damaged or incorrect product before contacting us.
Return Shipping
Customers are responsible for return shipping costs unless the return results from our error or a confirmed defective product. We recommend using a trackable and insured shipping service. Sunrise Bearings Florida is not responsible for products lost or damaged during return transit.
Original shipping and handling charges are non-refundable unless the return results from our error or a confirmed defective product.
Inspection and Refunds
After receiving and inspecting the returned product, we will notify you whether the refund has been approved.
Approved refunds will be issued to the original payment method within 5–10 business days. Your bank or card issuer may require additional time to post the refund.
A restocking fee of up to 20% may apply to eligible non-defective returns. Any applicable fee will be communicated before the return is completed.
If more than 15 business days have passed since we approved your refund, contact us at info@sunrisebearingsfl.com.
Exchanges
The quickest way to obtain another product is to complete the approved return and place a separate order for the replacement product. Replacement availability is not guaranteed.
Contact Us
For return or refund questions, contact:
Sunrise Bearings Florida LLC
Email: info@sunrisebearingsfl.com
Address: 4558 N Hiatus Rd., Sunrise, FL 33351, United States
Website: https://sunrisebearingsfl.com